Microsoft Outlook

March 24, 2022

2-timeslots for your convenience - 10am & 2pm

ONLY $69 per person

Unlock the power of Microsoft Outlook!

This training will provide the shortcuts, tips, and strategies to make the most out of Microsoft Outlook. Simplify and streamline your work, boost productivity, schedule a calendar for important meetings and events, manage contacts, create and execute a to-do list, manage mail, and more.

Getting Started With Outlook 2010

  • Navigate the Outlook interface
  • Perform basic email functions
  • Use Outlook help

Composing Messages

  • Create an Email message
  • Check spelling and grammar
  • Format message content
  • Attach files and items
  • Enhance an Email message
  • Manage automatic message content

Reading and Responding to Messages

  • Customize reading options
  • Work with attachments
  • Manage your message responses

Managing Your Messages

  • Manage messages using tags, flags, and commands
  • Organize messages using folders

Managing Your Calendar

  • View the calendar
  • Manage appointments
  • Manage meetings
  • Print your calendar

Managing Your Contacts

  • Create and update contacts
  • View and organize contacts

Working With Tasks and Notes

  • Manage tasks
  • Manage notes

Configure Advanced Message Options

  • Insert advanced characters and objects
  • Modify message settings, properties, and options
  • Use automatic replies

Personalizing Your Email

  • Apply stationery and themes
  • Create a custom theme
  • Create a signature
  • Modify signatures
  • Configure Email message security settings

Advanced Message Management

  • Sort messages
  • Filter messages
  • Organize messages
  • Search messages
  • Manage junk mail
  • Manage your mailbox

Advanced Calendar Management

  • Manage advanced calendar options
  • Manage availability options
  • Create calendar groups
  • Manage meeting responses

Advanced Contact Management

  • Edit an electronic business card
  • Manage advanced contacts options
  • Forward contacts
  • Export contacts

Managing Activities by Using Tasks and Journal Entries

  • Assign and manage tasks
  • Record and modify journal entries

Sharing Workspaces with Others

  • Delegate access to mail folders
  • Share your calendar
  • Share your contacts

Managing Outlook Data Files

  • Back up Outlook items
  • Change data file settings

Organizing Outlook Items

  • Group items
  • Create search folders
  • Apply conditional formatting

Managing Outlook Data Files

  • Back up Outlook items in Outlook data files
  • Add Outlook data files to a mail profile
  • Change data file settings

Managing Contacts and Contact Information

  • Forward contacts
  • Edit an electronic business card
  • Export Contacts
  • Perform a mail merge
  • Link items to the business contact manager

Saving and Archiving Email

  • Save messages in alternate formats
  • Archive messages
  • Protect archives and other personal folders

Creating a Custom Outlook Form

  • Customize a form
  • Create Outlook items based on a custom form
  • Learn how to manage and compose your email communications

  • Learn how to manage your contacts database

  • Learn how to manage and execute your task to-do list

  • Learn to organize your calendar

  • Keep track of your important dates and projects with ease

  • Learn how to manage file database with Outlook

  • Learn to apply tips and strategies to navigate Outlook


  • Participant workbook 
  • Presenter slides and outlines 
  • Case Studies and Media as appropriate 
  • Role-play scenarios 
  • Post-training assessment 

Room Requirements 

  • Internet access for the presenter 
  • Screen 
  • Projector (if not ceiling mounted then a table or cart will need to be provided)
  • Training room must be able to comfortably accommodate the number of participants plus room to move around for various activities) 
  • Rounds or pods, a small table for presenter’s materials, chairs for all participants
  • One Flip chart and easel for each round table (for small group work) and markers

Additional Requirements 

  • Elevate will choose training facilitators whose background and expertise will support the subject matter and goals of the client 
  • Instructors will use a variety of instructional methods including lecture, group projects, discussion, and role play 
  • Participants are expected to be actively engaged in the learning process 


GOVERNMENT: Julie Burns | 646-416-6441 |
CORPORATE: Jason Hawkins | 904-650-2740 |