Leadership Skills

In Elevate BDG’s Leadership Skills seminar will give you the tools to become an engaging, motivating & more resilient leader. This seminar will give you the skills to enhance the performance of your team with a variety of proven leadership techniques. Maximize you teams performance and effectively manage others as you are guided through a step-by-step process for building emotionally intelligent and inclusive teams with high-quality decisions, flexible leadership, proper conflict resolution. This interactive program will go beyond just learning how to be a leader and give attendees a hands-on experience, with the use of video, group discussions, skill practice, and real-life application to make the course both entertaining & engaging.
Learning Objectives
  • Develop your leadership style to manage new responsibilities
  • How to handle conflict
  • How to manage your staff
  • Learn how to delegate responsibly
  • Learn to motivate employees
  • Learn to coach and give constructive feedback to employees


To schedule one-day or to customize your seminar please call 646-416-6441 or email  julie@elevate4success.com


Course Agenda

Module 1: Leadership Styles and Responsibility 

  • What it takes to be a leader
  • Take charge at the beginning
  • Put your best foot forward
  • Establish your authority
  • Boost credibility
  • Earn respect
  • Social relationship and those you manage
  • 10 missteps to avoid
  • Do’s and don’t in relationship boundaries 

Module 2: Leadership--an Essential Ingredient for Management

  • Be a boss and a leader
  • Gain commitment and cooperation of workers
  • Be available and visible 
    • MBWA
  • Spark passion in workers
  • Spark passion in other managers

Module 3: Everyday Management Skills

  • Keep track of your employee’s progress
    • Without giving an appearance you’re checking on them
  • Delegating
  • Coaching skills
  • Know your staff
  • Creative problem solving
    • 5 steps to identifying and solving any problem

Module 4: Boosting Worker Productivity, Enthusiasm, and Commitment

  • Use praise effectively
  • Craft SMART goals
  • Clear communication

Module 5: Getting Job Done Right and On Time

  • Identifying and setting priorities
  • Define and plan projects
  • Manage multiple projects
  • Daily priorities

Module 6: Communication Skills That Make a Difference

  • Leading successful meetings
  • Deliver your message clearly and concisely
  • Manage up the ladder
  • Listening skills
  • Give criticism and negative feedback without provoking workers
  • Overcome the most common supervisor-employee communication barriers

Module 7: Correcting Problem Behavior and Poor Performance

  • Ownership
  • Accountability
  • Coaching and discipline
    • Set up an improvement plan
    • Discipline

Module 8: Controlling Conflict in the Workplace

  • Handle an employee who disagrees with something you want to be done
  • Handle employee complaints
    • How much work they have to do
    • Employee disagreements
    • Avoid conditions that foster employee conflict

Materials 

  • Participant workbook 
  • Presenter slides and outlines 
  • Case Studies and Media as appropriate 
  • Role-play scenarios 
  • Post-training assessment 

Room Requirements 

  • Internet access for the presenter 
  • Screen 
  • Projector (if not ceiling mounted then a table or cart will need to be provided) • Training room must be able to comfortably accommodate the number of participants plus room to move around for various activities) 
  • Rounds or pods, a small table for presenter’s materials, chairs for all participants • One Flip chart and easel for each round table (for small group work) and markers

Additional Requirements 

  • Elevate will choose training facilitators whose background and expertise will support the subject matter and goals of the client 
  • Instructors will use a variety of instructional methods including lecture, group projects, discussion, and role play 
  • Participants are expected to be actively engaged in the learning process 


To schedule one-day or to customize your seminar please call 646-416-6441 or email  julie@elevate4success.com