Emotional Intelligence

Elevate’s Emotional Intelligence training will teach you how to grow your personal emotional intelligence and change your behavior towards others in a way that helps you understand others and improve your communication channels.

Learning Objectives


  • Discuss the background of emotional intelligence (EI)
  • Define EI
  • Identify the five (5) competencies of EI
  • Assess personal emotional reactions and responses to various situations
  • Increase the ability to effectively use the power of emotions


To schedule one-day or to customize your seminar please call 646-416-6441 or email  julie@elevate4success.com


Course Agenda

Module 1: What is EI

  • Critical Emotional Competencies
  • Measure Your EI
    • Self-awareness & self-control
    • Set the tone

Module 2: Physical & Psychological Reactions to Emotions

  • Understanding Emotions
    • How do emotions physically manifest
    • How does the emotion influence other feelings
    • How does emotion change behavior?
    • What are the causes of these emotions?
    • How can you harness the emotions?

Module 3: Managing Emotions

  • Understand the role of emotions in your life
  • Control irrational thoughts
  • Identify emotional triggers
  • Control your emotions in the moment
  • Prepare for tough and emotional situations

Module 4: Build Strong Relationships

  • EI can help with relationship challenges
  • Subtopic

Module 5: Using Empathy

  • What is empathy
  • Develop empathy skills

Module 6: Listening Skills

  • Foster understanding and respect

Module 7: Use EI to Create Powerful & Positive Work Environment

  • Self-awareness
  • Self-management
  • Social awareness
  • Relationship management

Module 8: Develop Influence Skills

  • Help your employees Develop their EI
    • Educate
    • Measure
    • Reward

Module 9: EI- #1 Driver of your Success

  • 7 reasons why EI is becoming important

Materials 

  • Participant workbook 
  • Presenter slides and outlines 
  • Case Studies and Media as appropriate 
  • Role-play scenarios 
  • Post-training assessment 

Room Requirements 

  • Internet access for the presenter 
  • Screen 
  • Projector (if not ceiling mounted then a table or cart will need to be provided) • Training room must be able to comfortably accommodate the number of participants plus room to move around for various activities) 
  • Rounds or pods, a small table for presenter’s materials, chairs for all participants • One Flip chart and easel for each round table (for small group work) and markers

Additional Requirements 

  • Elevate will choose training facilitators whose background and expertise will support the subject matter and goals of the client 
  • Instructors will use a variety of instructional methods including lecture, group projects, discussion, and role play 
  • Participants are expected to be actively engaged in the learning process 

To schedule one-day or to customize your seminar please call 646-416-6441 or email  julie@elevate4success.com